Privacy policy


Privacy policy for the website

The company Gold’s Gym Trading GmbH, located at Saarbrücker Straße 36a, 10405 Berlin, is the operator of the website We want you to feel comfortable using our website. The protection of your privacy and your personality rights is very important to us. We therefore ask you to read the information about the functions of our website carefully.

In the following privacy policy, we inform you about the type, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the websites, functions and content connected with it, as well as any external online presence, such as our social media profiles (hereinafter all jointly referred to as “online offering”).


The data controller as defined in the General Data Protection Regulation (hereinafter “GDPR”) and other national data protection laws of the Member States and other data protection provisions is:

Gold's Gym Trading GmbH

Saarbrücker Straße 36a

10405 Berlin

Tel.: +49 30 2100 35 555

Fax: +49 30 2100 35 515


You can contact the data controller by e-mail using the following address:

Astrid Bemfert

Weitbrucher Straße 19 A

12349 Berlin



As a matter of principle, we process personal data of the users of our online offering only insofar as this is necessary for the provision of a functional online offering and of our content and services. Your personal data is processed regularly only with your consent. An exception applies where it is not possible to obtain your prior consent for specific reasons or the processing of your data is permitted by law.


We wish to inform you of the legal basis for our data processing. Where the legal basis is not stated in our privacy policy, the processing of your personal data is based on the following legal bases:

Article 6(1)a GDPR serves as the legal basis when we have obtained your consent to process your personal data for a specific purpose.

Article 6(1)b GDPR serves as the legal basis when we are required to process your personal data for the performance of a contract, for example when you enter into a membership contract via our online offering. This legal basis also applies to the processing of personal data that is required in order to execute pre-contractual measures, such as when you contact us with queries about our products and services.

Article 6(1)c GDPR serves as the legal basis when processing of your personal data is necessary for compliance with a legal obligation, for example to fulfil obligations under commercial and tax laws.

In the event that processing of personal data is necessary in order to protect your vital interests or those of another natural person, Article 6(1)d GDPR provides the legal basis.

If processing is necessary to pursue the legitimate interest of our company or of a third party and your interests, fundamental rights and freedoms do not override the aforementioned interests, the legal basis for processing of personal data is Article 6(1)f GDPR.


We wish to inform you of our retention and deletion policy with regard to the processing of personal data. The following will apply to the retention period and erasure of data unless more detailed provisions are stated in the subsequent sections of our privacy policy:

We will only process and retain your personal data for the length of time that is required in order to fulfil the purpose for which your personal data was stored. Your data may be retained for longer if this has been required by European or national legislators in regulations, laws or other provisions that we are obliged to uphold. Your personal data will also be blocked or erased if a retention period prescribed by the specified regulations expires, unless it is necessary to continue storing your data in order to conclude a contract or perform a contract.

If your personal data is blocked, it will be deleted as soon as it is no longer subject to statutory or contractual retention periods and as long as there is no reason to assume that deletion would impair your interests that are in need of protection and as long as deletion does not entail disproportionate effort due to the specific form of storage.


1. Description and scope of data processing

Every time our online offering is accessed, we or our hosting provider collect a series of general data and information from the computer system of the accessing computer. The following data may be collected

Date and time that the visited web page or online offering is accessed

Website from which you accessed our online offering (e.g. previous web page, hyperlink or similar)

Websites that you access via our online offering

The access status (file transferred, file not found)

The amount of data sent by you

The operating system that you are using

The browser that you are using and the browser version

The internet service provider used by you

Your IP address assigned to your computer by your internet service provider when you connect to the internet.

The data is temporarily stored in log files on a server. This data is not stored together with any other of your personal data.

2. Legal basis for data processing

The legal basis for the temporary storage of the data and log files is Article 6(1)f of GDPR.

3. Purpose of data processing

The data has to be collected and stored in order to operate the online offering, to ensure its functionality and to be able to deliver the content of the online offering correctly. The data is also used to optimise our online offering and to ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context. These purposes are also our legitimate interest in data processing as defined in Article 6(1)f of GDPR.

4. Retention period

The data is erased as soon as it is no longer required to fulfil the purpose for which it was collected. If data is stored in log files, this applies after seven days at the latest. It is possible for data to be stored for a longer period. In such a case, your IP address will be deleted or disassociated so that it can no longer be assigned to the accessing client.

5. Objection to data and having data removed

Since the collection of data for the provision of the online offering and the storage of the data in log files are absolutely necessary for the operation of the online offering, you as a user have no option to object.


1. Integration of cookies in online offering

We use cookies as part of our online offering. Cookies are small text files that are stored in your internet browser or by the internet browser on your computer system. Cookies are downloaded when you visit a website. The cookie contains a characteristic string of characters that enables the browser to identify you when you return to the website. Temporary cookies, also referred to as “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves the online offering and closes the browser. Such a cookie may contain, for example, the contents of a shopping basket in an online shop or a login status.

Cookies that remain stored even after the browser has been closed are referred to as “permanent” or “persistent”. If the website is visited again from the same device, the cookie is either sent back to the website that generated it (first-party cookie) or to another website to which it belongs (third-party cookie). The cookie allows the website to recognize that it has already been accessed with this browser and also means that the user experience is improved when the site is accessed again. Cookies can, for example, remember your preferences and adapt the offers displayed on the website to your personal interests and requirements.

You can decide for yourself whether the browser you use allows cookies or not. Stored cookies can be deleted in the system settings of your browser. Please note that the functionality of websites may be restricted or even disabled if cookies are not permitted.

When you access our online offering for the first time, you will be informed about the use of cookies via an information banner. We use different groups of cookies. If you click on Details in the information banner, you will be shown which cookies we use and to which group they belong. If you do not want us to use a particular cookie or group of cookies, please remove the green tick from the relevant cookie group and click OK to confirm your choice of setting. If you do not remove the green tick, you consent to us using the cookie group. Please note that you cannot influence the use of the necessary functional cookies. Only after you have selected the cookie groups will the cookies be used on the website

If you have allowed us to use cookies through your browser settings or consent to their use, the following cookies may be used in our online offering.

Your current settings with regard to permitted cookies (functional cookies, preferences, statistics, marketing):

Diese Webseite verwendet Cookies. Wir verwenden Cookies, um Inhalte und Anzeigen zu personalisieren, Funktionen für soziale Medien anbieten zu können und die Zugriffe auf unsere Website zu analysieren. Außerdem geben wir Informationen zu Ihrer Verwendung unserer Website an unsere Partner für soziale Medien, Werbung und Analysen weiter. Unsere Partner führen diese Informationen möglicherweise mit weiteren Daten zusammen, die Sie ihnen bereitgestellt haben oder die sie im Rahmen Ihrer Nutzung der Dienste gesammelt haben. Cookies sind kleine Textdateien, die von Webseiten verwendet werden, um die Benutzererfahrung effizienter zu gestalten. Laut Gesetz können wir Cookies auf Ihrem Gerät speichern, wenn diese für den Betrieb dieser Seite unbedingt notwendig sind. Für alle anderen Cookie-Typen benötigen wir Ihre Erlaubnis. Diese Seite verwendet unterschiedliche Cookie-Typen. Einige Cookies werden von Drittparteien platziert, die auf unseren Seiten erscheinen. Sie können Ihre Einwilligung jederzeit von der Cookie-Erklärung auf unserer Website ändern oder wiederrufen.

Erfahren Sie in unserer Datenschutzrichtlinie mehr darüber, wer wir sind, wie Sie uns kontaktieren können und wie wir personenbezogene Daten verarbeiten. Ihre Einwilligung trifft auf die folgenden Domains zu:

2. Use of functional cookies

We use functional cookies so that you can visit our online offering in a user-friendly way and so that the online offering functions properly (cookies required for technical reasons). Some elements of our online offering require that the browser from which you accessed the offering can identify you even after a page change.

The use of functional cookies allows the following functionalities to be provided and the following data is stored:

Your language settings

Storage of your browser settings so that our online offering is optimised for display on your device

Storage of settings to optimise video (e.g. resolution data of your screen)

Consistent loading of the accessed website so that it remains accessible

Preventing misuse of the online offering and services, through registration of login processes

The legal basis for the processing of personal data using cookies that are necessary for technical reasons is Article 6(1)f of GDPR.

3. Use of preference and statistics and marketing cookies

We also use preference and statistics cookies in our online offering, enabling us to analyse your browsing behaviour. When you access our online offering, you will be asked, as described above, to consent to the processing of personal data used in this context.

The following data is used through cookies that analyse your browsing behaviour:

The search terms that you entered

Frequency of page views

Recording of the time spent viewing the online offering

Recording of the order of visits to different websites included in the online offering

Use of functions of online offering

Your IP address in anonymized form

The legal basis for the processing of personal data using cookies for analysis purposes is Article 6(1)a of GDPR if you have given your consent in this regard. In addition, the legal basis is also Article 6(1)f of GDPR, as we have a legitimate interest, namely an interest in the analysis, optimization and economic operation of our online offering.

4. Use of the Cookiebot service

We are obliged to document your consent or withholding of consent in relation to the use of cookies pursuant to Article 7(1) of GDPR. To this end, we make use of the service provided by

The following data is stored in our Cookiebot account:

Your IP address in anonymised form (the last three digits are set to “0”)

Date and time of your consent

The browser that you used

The URL from which your consent is sent

An anonymous, random and encrypted key value

Your consent status, used as proof of your consent.

The key and your consent status are also stored in a “CookieConsent” cookie so that our online offering can automatically read and respect your consent in all subsequent page requests and future user sessions for a period of up to 12 months. You may view and change your level of consent at any time in the privacy policy. This is described above. Cookies are stored on your computer and transmitted to us by it. This means that you, as the user, have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. You can also control this, as described above, by giving or revoking your consent within the framework of our online offering. Cookies that have already been saved can be deleted at any time


Various service companies are active on our behalf with regard to the operation and optimization of our online offer as well as for our services and for contract processing, e.g. for central IT service providers or for the hosting of our online offer. We pass on to these service providers the data necessary for the fulfilment of the contract.

The legal basis for the transfer of data to service companies is Art. 6 Para. 1 lit. b and f GDPR.

We may also disclose your personal data to third parties or government agencies if we are obliged to do so by official or court order or if we are entitled to do so, as this is necessary, for example, for the prosecution of criminal offences or for the protection and enforcement of our rights or claims.

The legal basis for this disclosure is Art. 6 para. 1 lit. c and f GDPR.


Our website contains a contact form which you can use to contact us electronically. If you use this option, the data you enter in the input mask will be transmitted to us and stored:

First name, last name


E-mail address

Telephone number

Your message

Alternatively, you can contact us via the e-mail address provided. In this case, the personal data sent with your e-mail will be processed.

The legal basis for the processing of your data when using the contact form and sending an e-mail is Art. 6 (1) lit. f GDPR. If the purpose of contacting us is to conclude or fulfil a contract, Art. 6 (1) (b) is also the legal basis.

In both cases of contact, the personal data is processed solely for the purpose of handling the contact.

We delete your data as soon as the conversation with you has ended. This is the case when the circumstances show that the matter in question has been finally clarified.


On our online offer, we offer you the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. Your data will not be passed on to third parties. The following data is collected during the registration process:

First name and surname

E-mail address


For the processing of orders in our online shop, we also require the following information from you:

Billing address (if applicable, company and address suffix, street, house number, postcode and town)

Delivery address (title, first name, surname, company and address suffix, if applicable, street, house number, postcode and town).

The legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR, as the registration and the collection of the further data within the framework of the order serves the fulfilment of a contract of which the user is a contracting party or the implementation of pre-contractual measures.

Your data, which we process in the context of registration and ordering in the online shop, serve the following purposes:

Provision of the customer account

Making your customer profile accessible on our online offer

Use of our online shop

Delivery of deliveries

Payment processing

Queries in connection with placed orders

Statistical market research


For payment processing we offer Paypal. We do not collect and store any payment transaction information during the payment process. Your personal data required for payment processing will be transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

This is first name, last name, address, telephone number, e-mail and IP address and other data required for order processing, such as quantity and item number, invoice amount and taxes as a percentage.

These data and the transmission are necessary for the processing of the payment via PayPal, in particular for checking and confirming the identity and for the administration of the payment and customer account.

If it is necessary for the fulfilment of the contract, PayPal may also pass on this data to service providers, subcontractors or other affiliated companies.

If the payment methods invoice or direct debit are selected, PayPal transmits personal data to credit agencies for identity and credit checks. A detailed list can be found in PayPal's privacy policy at


Since we want to communicate with our customers, interested parties and users, we are represented with our own pages on social networks (such as Facebook and Instagram) and platforms. There we also provide information about our services. If you access these pages of the networks or platforms, the terms and conditions and data protection policies of the respective operator apply.

Unless we state otherwise in our privacy policy, we only process the data of users who communicate with us within the social networks or platforms.


We would like to inform you at this point about your rights with regard to the processing of your data. If you wish to exercise any of these rights, you can send us a simple message. You can use the following contact details without incurring any costs other than the transmission costs according to the basic tariff:

Via mail: Gold's Gym Trading GmbH, Saarbrücker Strasse 36a, 10405 Berlin or via e-mail:

For your own protection, we reserve the right to request further information to confirm your identity. If we are unable to identify you, we will refuse to process your request.

You have the right to

Information about the data stored about you (Art.15 GDPR)

the immediate correction and/or completion of the personal data concerning you (Art.16 GDPR)

the deletion of your personal data stored by us (Art.17 GDPR)

the restriction of the processing of your personal data (Article 18 of the GDPR)

data portability (Article 20 of the GDPR)

object to the processing (Article 21 of the GDPR).

Complaint to the supervisory authority; if you are of the opinion that the processing of your personal data violates existing data protection regulations, you can complain to a supervisory authority without prejudice to other legal remedies. In particular, you can address the complaint to a supervisory authority in the member state of your residence, your place of work or the place of the alleged infringement.


We reserve the right to amend this privacy policy at any time so that it always complies with the current legal requirements or in order to implement changes to our services in the privacy policy, e.g. if we change our online offer or introduce other services. The new data protection declaration will then apply to your next visit to our online offer.

Status: August 2021, Version 1.0